Build a Richer Employee Experience with Collective Intelligence

Companies that prioritize employee experience result in more equity, higher retention rates, and more talent. 天美网站传媒传媒 helps you invest in your employees, so they can invest in you.
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November 28, 2022

Sarah Mathias

How Enterprise Leaders are Improving Corporate Culture

3 minutes
A healthy corporate culture is key to a healthy organization鈥攊ncreasing employee engagement, retention, equity, and your bottom line. To get it right, you鈥檒l want to make company culture everyone's job. Involving your people can be cumbersome and time-consuming, but 天美网站传媒传媒 can help make the process more efficient. Here鈥檚 how.
鈥淐ulture has become a strategic priority with impact on the bottom line. It can鈥檛 just be delegated and compartmentalized anymore.鈥 Source: HBR

Prioritizing the employee experience

Chances are, the customer experience is at the top of your business鈥 priority list. But what about the employee experience? A positive employee experience is essential for a thriving corporate culture.

However, a found just 13% of employees are satisfied with their experience鈥攁nd more than say they鈥檙e currently looking for a new job.

So how do you build a stellar employee experience? Engagement surveys aren鈥檛 enough. Dive deeper鈥攍isten to your employees鈥 voices and act on them.

天美网站传媒传媒 helps leaders improve the employee experience.
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Multinational organization improves employee experience with better engagement strategy

A multinational organization wanted to improve its employee experience in order to lower attrition. Understanding the importance of effective employee engagement and nuanced feedback, they used 天美网站传媒传媒 to ask:

What actions can we take to address stress, wellbeing, and the employee experience this year?

Their Exchange surfaced insights from a diverse range of participants:

  • 12 languages
  • 45 countries
  • 68% individual contributors
  • 32% leaders

Their employees shared the actions that would have the most impact on retention, including improving access to development opportunities, building flexibility with a work from anywhere option, and implementing flex and do not disturb time to reduce stress.

Get results snapshot from Insights to Action report

Insights to Action report shows leaders the top-rated thoughts, an Exchange summary, and the major themes. It provides a snapshot of the results (immediate opportunities or red flags) and guidance for further analysis.

See what鈥檚 most important at a glance

The Themes feature groups thoughts into similar ideas. Whereas a survey would only reveal frequency, an Exchange also reveals importance. With Themes, leaders learned that while adding staff was important, they needed to address flexibility for existing staff immediately.
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Improving employee retention

Struggling to retain employees? Ask yourself how engaged your people are鈥攂ecause engaged employees are more likely to stick around.
Employees who feel included are 50% less likely to quit. Source:

And that鈥檚 not all. According to , 鈥渆ngaged employees produce better business outcomes than other employees鈥攁cross industry, company size and nationality, and in good economic times and bad. But only 15% of employees worldwide and 35% in the U.S. fall in the 鈥榚ngaged鈥 category.鈥

Bring your employees together to collaborate and solve problems. They鈥檒l become more invested in the final outcome. Connecting with your teams and encouraging employee input and information-sharing are essential to increasing employee engagement and improving retention.

Our Gen Z at Work study found that employees who don鈥檛 feel heard at work are 6x more likely to be looking for a new job. Learn how to keep them.
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High-growth company improves employee retention

A high-growth company was having difficulty attracting and retaining frontline employees and managers, limiting their revenue potential.

So, they launched an Exchange to gather insights from their people, asking:

How do we attract and retain frontline employees?

They used feedback to understand retention and morale challenges. 鈥淪kill gaps at store level鈥 was one of the top employee concerns.

Isolate priorities to tailor strategy

Survey questions allow leaders to break down data by group, store, or tenure. In this case, they revealed which insights mattered to which groups, allowing the company to implement a more tailored strategy to improve employee experience. Better employee experience leads to increased retention and a more equitable workplace.
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Identify common ground for supported strategy

Differences lets leaders identify common ground and tackle challenges armed with real insights. In this case, Differences showed that both management and frontline employees required more standardized training to close skill gaps. It also revealed their distinct priorities.

Involve your people in a more equitable culture

An Exchange allows leaders to involve frontline employees in the decisions that impact them, contributing to a more equitable culture.

天美网站传媒传媒 for a healthy corporate culture

天美网站传媒传媒 helps leaders tap into their people鈥檚 collective intelligence to create a healthy, inclusive corporate culture and stellar employee experience. With increased employee engagement, retention, and equity, your organization will thrive. Find out how 天美网站传媒传媒 can help.
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天美网站传媒传媒 improves employee experience. Find out how.
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ABOUT THE AUTHOR
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Sarah Mathias
Sarah discovered her love of words when she penned her first journal in grade 4鈥攕he hasn鈥檛 stopped writing since. With a BA in Sociology and an MPC in International/Intercultural Communication, Sarah honed her corporate writing skills in the travel insurance and fashion industries before working with 天美网站传媒传媒. She brings her collaborative spirit and penchant for grammar jokes.

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